VF
Vanessa F

1 reviews | Active since Aug 2018

03 Sept 2018, 08:39

Disgusted with FNB

I wish I could give this bank a negative 10 stars I have been trying to link my account to PayPal, with no luck they have no clue what they are doing FNB sends you from one person to the next each person with their own ideas and stories first one says you need a credit card next one says you don't nobody is willing to sit down and link it or at least show us step by step how to link it,we get rude consultants making out as we are stupid,nobody has a straight answer I know you DO NOT need a credit card to set it up as a friend of mine did it on a cheque account, I am highly appalled and disgusted by your excuse for service,and I always get the we will call you back they never do or if you go in the the bank nobody knows what they are doing or talking about!!!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Sept 2018, 09:12
Official

Good Day Vanessa Frohlich ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to Paypal and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***