EW
Edwina Welby-Solomon
1 reviews | Active since May 2020
14 Jul 2020, 13:45
Disgusted Service by FNB Blue Route Mall
I opened a cheque account at the Blue Route Mall Had my Vodacom number ported to FNB. 1st Port was successful done by Ms De Rock. My FNB sim got damaged and I returned to the branch on Monday 13 July was rushed by a male consultant who explained absolutely nothing. I was handed a sim card and still have not received a message stating that my number is being ported. Ms De Rock - Excellent Service Male Consultant - ******* Service and lets FNB down in not taking his time with Clients. My Ticket number was 110
Edwina Welby-Solomon I would like to be contacted by FNB As now I need to go back to the Bank Nobody pays my travelling cost
Helpful (0)
Replies (1)0
Replies (1)EW
Edwina Welby-Solomon's updateReviewer Update
14 Jul 2020, 15:02Good Afternoon
Thank you for your prompt reply and I await for someone to Contact me.
I am beyond upset by the bad service.
I know that we are facing difficult times but this in no excuse for bad service as it reflects a bad Name for FNB and not the consultant's bad service
Thank you for your prompt reply and I await for someone to Contact me.
I am beyond upset by the bad service.
I know that we are facing difficult times but this in no excuse for bad service as it reflects a bad Name for FNB and not the consultant's bad service
EW
Edwina Welby-Solomon's update14 Jul 2020, 15:02
Reviewer Update
Good Afternoon
Thank you for your prompt reply and I await for someone to Contact me.
I am beyond upset by the bad service.
I know that we are facing difficult times but this in no excuse for bad service as it reflects a bad Name for FNB and not the consultant's bad service
Thank you for your prompt reply and I await for someone to Contact me.
I am beyond upset by the bad service.
I know that we are facing difficult times but this in no excuse for bad service as it reflects a bad Name for FNB and not the consultant's bad service
