1 reviews | Active since Aug 2016

14 Sept 2018, 09:38

Disgusted in FNB

I just found that there is a debit that has went through on my cheque account on the 11 Sept 2018 that i am not aware of. The transaction description reads "Pmt Honfee" and the funny thing is there are no contact details on the customer service information section. I would like to be refunded my as I am not fami**** with this transaction or debit. The amount that was debited is R 120.00

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Sept 2018, 10:13
Official

Good Day Ms Roos

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***