Disgusted Customer

I recently changed life policy and instructed FNB to use the cession as provided by my new service provider. The service I received was appaling and I'm so disgusted at how FNB is treating me after being their loyal customer for more than 10 years. Anyone who is considering taking a home loan with them or moving their home loan over to FNB, I would suggest against it because they are a big **** claiming to have products meanwhile there is nothing that can cover the bond.