Disgusted Customer

Item: FNB (First National Bank)
Rating: 1
Author: Emmah M

I have lodged a complaint with FNB ***** but every time I call for an update on the account they send me from one person to the other, you hold until your airtime finishes and when you finally get through no one has any information. FNB is the worse bank ever I’ve been using it for over 15 years but sadly I’m parting ways, I’m taking my account somewhere else, they are so ***********.

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

02 Nov 2019, 10:50

Good Day Emmah Malebana

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department and feedback will be provided shortly.

I do apologize for any inconvenience caused.

Ref: ***NF

Regards,

Hello Peter Team

Tel number: ***

FNB (First National Bank)'s reply02 Nov 2019, 10:50

Official

Good Day Emmah Malebana

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department and feedback will be provided shortly.

I do apologize for any inconvenience caused.

Ref: ***NF

Regards,

Hello Peter Team

Tel number: ***

Emmah M's updateReviewer Update

04 Nov 2019, 14:03

Thank you so much to FNB my issue was resolved.

Emmah M's update04 Nov 2019, 14:03

Reviewer Update

Thank you so much to FNB my issue was resolved.