Disgusted Customer

Firstly, I am very Angry, Disgusted, Disappointed with FNB loans department.<br> I have been told that my account is in arrears which cannot be true at all. To top it all they have double deducted my account today for about R4300 saying my account is in arrears.<br> According to my knowledge and statement of my account, I have never skipped any payment from the day of inception.<br> Augusts was supposed to be the last month of Payment and now personal loans have double deducted my account saying it's in arrears <br> If the account is in arrears surely it's not from my part as I have all the Prove that this account is up to date and never in the payment history of this account was there a default from my side<br> Can Please reverse my money today and stop this debit order as its paid up. They didn't even have the decency to inform me of this wrongly double deductions <br> FNB have immensely inconvenienced me as I now have no money in my account to pay my other debit orders.<br> What kind of a customer experience is this? I have been a clients of FNB for the last 20 years and this is how I Am been treated? Truly disgusted!.....<br> Account Number: ***<br> Regards<br> Maggie