1 reviews | Active since Mar 2009
DISGUSTED BY FNB CONNECT
FNB connect has been a nightmare since I took their phone. I sent a query to them. I keep missing their call however they leave me a message to call a number. When you call that number you are met by rude and mean call centre consultants who promises call backs. They were going to call me today at 10:00 Im still waiting. They sent me 2 sim cards. I ported my number to the sim card that came with the phone. What's the 2nd Sim for? Please cancel that sim and refund me my R153+ as the sim will be useless and also I'm not one to carry loose sims in my pocket.
Good day Amos,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Connect for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Amos,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Connect for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)