NR
Neo R

1 reviews | Active since Mar 2019

19 Mar 2019, 15:51

Disgusted by FNB

I'm disgusted by the service of First National Bank In Welkom.

Last week Monday I went to FNB in Welkom to open an account. Apparently they had to contact the head office for me to go futher with opening the account. I was told to wait for a response, it has been a week now and no one has said anything. I will never attempt to do business with the again. If this is how potential client are treated I cannot begin to imagine what you do to existing ones.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Mar 2019, 16:51
Official
Good Day, 
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF. 

Regards,  Hello Peter Complaints Team 

*** (option one)