Disgusted by FNB

Item: FNB (First National Bank)
Rating: 1
Author: Livhuwani S

FNB does it again... what the hell is wrong with you guys.. we had an agreement on a recorded line that you will refund me instead of refunding me you go and debit me AGAIN what pathetic service is this.. you guys are so disgusting I promise you I'm very close to moving my business somewhere else , Do you call this service.. you guys are pathetic I want my money TODAY

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

31 Mar 2018, 10:58

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

FNB (First National Bank)'s reply31 Mar 2018, 10:58

Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

Livhuwani S's updateReviewer Update

31 Mar 2018, 11:03

They better call me back today, this is *******

Livhuwani S's update31 Mar 2018, 11:03

Reviewer Update

They better call me back today, this is *******