SI
SUHAIL I

1 reviews | Active since Nov 2014

04 Oct 2019, 10:20

Disgusted

I am TOTALLY disgusted with fnb. I initially thought I would close my nedbank professional account and my Absa premium account and move everything Over to nedbank . But the treatment and attitude from my private banker is disgusting . I was initially approved for 40k overdraft and 40k credit card upon opening my accounts . Fnb then says that they do not accept proof of income from my CA with bank statements proving the money/salary is being paid. Nedbank approved me instantly with an overdraft of 50k and a credit card of 80k with just the proof of income from my CA and bank statements. I would like to know the procedure to close my fusion premium accounts with fnb ASAP

0
Replies (2)
SI
SUHAIL I's update04 Oct 2019, 11:09
Reviewer Update
Officially closing my fusion accounts and re financing my cars with nedbank /mfc
FNB (First National Bank)
FNB (First National Bank)'s reply04 Oct 2019, 11:12
Official
Good day Suhail, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,

Hello Peter Complaints Team

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