Disgusted!

Absolute disgust!! My daughter had a preapproval sum of +--R60 000. She opted for R50 000 with repayment over five years. Todate, she doesnt nor has she defaulted on any payments, one account. Following three days some person calling her to verify, and to ask her if she is self employed cause her bankstatement not tallying?? Or her sending payslips in yet again they have now rejected. Didnt even come back with a different offer if amount was high which makes no sense given the sum that would have been repaid. Service a no- given and i guess it's another bank move for her. She's trying to build credit and??? Makes no sense whatsoever period. Her ITC is fine from the last we checked over 600 score. Thank you for nothing!! She would have went another route now must wait for her score to be updated again. Sorry guys, you are so not for the people period!