Disgusted

Cant believe i am putting a 2nd complaint in against Fnb in 2 weeks - Utterly disappointed, I make a payement over on 23rd and the place i made payement rejected it on their side on the 25th of September and gotme proof, needless to say i called into the Online banking last week as it was back and they said it would take a couple of days to show on Tuesday this week still nothing i phoned and then got told to to fill in a form which i did and sent back immediately now i get to from them to just wait, really its R1500 for some people that is flippen lot, how hard is it to change from pending status to available status , it is my money and i have sent them form and proof and still flippen nothing - my contact details are ***