DISGUSTED!!!!
<p>On Monday 28th November I went to FNB Horison View to collect the card formy new business account and submitted all outstanding documents. Today I try to transact on this account and its frozen. And now FNB tells me my account is still on hold because they have back log which will be fixed within the next 24 hours. A backlog since Monday???? Are you for real???? And I wasnt even informed of this.</p> <p> </p> <p>I cant wait 24 hours....I need to transact on this account at 5pm today!!!!</p> <p> </p> <p> </p>
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)