MK
Mark Killian-Ungerer

1 reviews | Active since May 2016

11 Oct 2016, 10:35

Disgusted

<p>I have been with fnb for almost 5 years now. I had a gold cheque and credit card, but when I did online banking I got offerd a fnb premier card. App****....got all the cards, but now I am told that I dont earn enought to qualify for all the benefits that come with it....I cannot even use my ebucks!!! I app**** for a home loan....got declined by fnb.....Standard bank of all ppl offered me an homeloan which I accepted. Maybe I should move everything over to Standard bank.....FNB...i am very disappointed!</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Oct 2016, 14:31
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is *** .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)