Disgusted

I was sold a income protection policy on the loans and overdraft I received from Fnb as a commission salary earner only. In April I was retrenched and to date Fnb will not allow my debt protection policy to be used because of no uif19 document. This document is not required on commission earners. I find it disgusting that loans and protection policies are sold and paid for but you can not claim based on documents required which are not required by law. To date no one has been able to assist or bothered to make contact.