NS
Noma S

1 reviews | Active since Nov 2016

12 Sept 2018, 15:19

Disgusted

I just spoke to a lady from FNB by the name of Bulelwa and I must say that her customer service totally atrocious . I'm very disgusted by the way she conducted herself on the call with me.

I've always received exceptional customer service from FNB and Im in utter shock that the standard has dropped to such minimum levels.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Sept 2018, 16:10
Official

Good Day Noma Siyongwana ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***