TM
Tshepiso M

1 reviews | Active since Aug 2018

10 Aug 2018, 13:01

Disgusted

I called on the 10.08.2018 to FNB connect ********** 800 3 times and my calls were dropped , i called the 4th time and spoke to Thabo at 12:39 and he just greeted me and asked to hold and boom he dropped my call . I called the 5th time at 12:41 and spoke to Nomhle/Namhla ans the the her attitude sucks . I have been with FNB for several years now and i must say i am very disappointed and disgusted . You sales people at FNB connect are very unfriendly and ***********.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Aug 2018, 13:22
Official

Good Day Tshepiso Mngqibisa ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***