LS
Livhuwani S

1 reviews | Active since Dec 2017

29 Mar 2018, 10:35

Disgusted

Please advise which business are you running the you don't care about your client... this is crazy and disgusting I'm so annoyed and I think I'm going to take my business o another bank you are so inconsiderate

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Mar 2018, 11:52
Official

Good day Livhuwani Siganunu,

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to FNB Loans who will provide feedback.

Once again I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)

FNB (First National Bank)
FNB (First National Bank)'s reply29 Mar 2018, 15:52
Official

Good day Livhuwani Siganunu,

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to FNB Loans who will provide feedback.

Once again I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)

FNB (First National Bank)
FNB (First National Bank)'s reply29 Mar 2018, 15:53
Official

Good day Livhuwani Siganunu,

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to FNB Loans who will provide feedback.

Once again I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)