DISGUSTED

So after complaining here and responding to the feedback I have not received ANY assistance from FNB as yet. All they do it pass the buck and promising that people will contact me but they expect miracles from me. A call centre agent calls me expecting me to pay R230 towards my device as this is the correct balance I owe BUT the balance still shows R2100 on the FNB internet banking site. He promises the remainder will be written off. How can I pay an amount that does NOT reflect as the remaining balance. They also refuse to assist me with my Cheque Account and promised that someone will call me yet NO one has contacted me as yet. They rather cancel my card and close the account due to the overdrawn amount. The account is overdrawn due to the fact the FNB *******ly took money from my account apparently to pay the smart device since I refused to make a payment arrangement. I refused because the balance they proclaimed I owe was incorrect and they argued it was so I was in default and they had the right to debit my account. Two years later they admit the balance WAS incorrect so how does that make me a defaulter? DISGUSTED, I wanted to continue using my FNB account but now NOT!