disgusted

Hi guys this story gets better firstly it took them almost 2months to refund me the three transactions i am still out of the country and was dealing with a bank manager from queensburgh durban mawer lorna after being refunded three transactions got a email on the 19/11/2015 saying that they taking one transaction back at month end cause the atm on this side balanced which i sent lorna saying by no means should they touch my account but they proceeded to do so.<br> My point is after so long you did a investigation you refunded me then u take it back i had already allocated that money for something now i have no cash to pay for it the only reply i had got was that i must contact the ombudsman like a i cant help u attitude futher more the other 2transactions were debited from my account with no prior notice this is ******** i have been a client with fnb for over 12 years this expierience has made me and my wife want to change banks and even move our home loan.<br> You as fnb have a slogan how can we help you let me tell you how get back my money cause it was not dispensed by the atm this is ridiculous.