KM
Keabetsoe M

1 reviews | Active since Mar 2018

05 Mar 2018, 16:15

Disgust

Had the worst experience with Fnb. I expected more from client services The consultants made the entire brand a JOKE! The level of unprofessionalism was shocking! Most disgusted.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Mar 2018, 08:12
Official

Good day Keabetsoe Mokoena,

Thank you for taking my call.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to FNB Smart Devices who has confirmed that they had been in contact with you.

Once again I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)