lS
lisa S
1 reviews | Active since May 2019
26 Nov 2019, 10:06
DISGRUNTLED CUSTOMER
ON SATURDAY AN AMOUNT OF R1183.18 WAS TAKEN VIA DEBIT ORDER FROM M ACCOUNT , I CALLED FNB 17 TIMES YESTERDAY TO QUERY , NO ASSISTANCE , I WENT ONTO MY ONLINE BANKING TO CHAT DIRECTLY WITH AN AGENT , I WAS GIVEN THE RUN AROUND YET AGAIN , IS THERE ANYONE IN FNB THAT CAN TELL ME WHO HAS DEBITED MY ACCOUNT AND FOR NOW I AM TALKING TO THE MOST RUDE, *********** STAFF HLEKETA MAWAYI WHO HAS REFUSED TO GIVE ME HER EMPLOYEE NUMBER , SHE HAS BLATANTLY DISRESPECTED ME I WILL BE GOING TO THE MEDIA WITH THIS AS NO CUSTOMER DESERVES TO BE TREATED IN THIS MANNER . WITH HAVING LOGGED THIS COMPLAINT I FOUND IT ABSOLUTELY S=USELESS AND NO LONGER WISH TO HAVE THIS ACCOUNT OPENED.
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Replies (2)lS
lisa S's updateReviewer Update
09 Dec 2019, 13:11Good Day
Kindly note that the above mentioned agent has NOT called to apologize for her rudeness. Also note I would like to have this ACCOUNT CLOSED FOR GOOD , as I want NO AFFILIATION with FNB.
Kindly note that the above mentioned agent has NOT called to apologize for her rudeness. Also note I would like to have this ACCOUNT CLOSED FOR GOOD , as I want NO AFFILIATION with FNB.
lS
lisa S's update09 Dec 2019, 13:11
Reviewer Update
Good Day
Kindly note that the above mentioned agent has NOT called to apologize for her rudeness. Also note I would like to have this ACCOUNT CLOSED FOR GOOD , as I want NO AFFILIATION with FNB.
Kindly note that the above mentioned agent has NOT called to apologize for her rudeness. Also note I would like to have this ACCOUNT CLOSED FOR GOOD , as I want NO AFFILIATION with FNB.
lS
lisa S's updateReviewer Update
11 Dec 2019, 14:09 Kindly advise to to why my FNB account is still opened, I stated that it be closed , once again FNB has not kept its promise/word
lS
lisa S's update11 Dec 2019, 14:09
Reviewer Update
Kindly advise to to why my FNB account is still opened, I stated that it be closed , once again FNB has not kept its promise/word