Disgruntled client :

The bank is clearly taking me for a ride . I've spoken to advisor after advisor. I've been on secure chat. Ioovew done everything but they won't remove my paid up account on itc. They won't report to the bureaus that it's been paid. I am carless at the moment and can't secure financing because my bank has failed to report to the itc. They gave me some made up story about them clearing profiles but have not attended to my matter promptly. Why is FNB punishing me anmmd my family. I don't know what else to do because everyone I have spoken to doesn't know what they're talking about. Last week I was on a call for 40 minutes sent from pillar to post. I spoke to 8 advisors no one could help me ,they kept transferring me. Does this bank care about its clients or only the millionaires. Us ordinary Joe's are not treated with any urgency yet we pay banking fees etc. Escalate my matter pleaee