Disgrantled customer due to Damaged TV delivered

I bought a LG tv from FNB digital store. Firstly they delivered the tv to the wrong address on monday 30th November. They had to take it back to the courier warehouse. It was delivered on 01st December. The box was in order and not damaged. My husband and i took the tv out the and saw that there is multiple cracks and badly damaged. I immediately sent an email to the digital planet and they requested pics. I sent them. LG FIRSTLY rejected as they said the box is damaged. Fnb request better pics and i sent it. Then LG changed their main and said no the box is fine the user damaged it. We received confirm yesterday that no one can help us and the tv wont be replaced.

I have been buying and supporting FNB digital since they started and this is the service i get.

This is pathetic service.. They left me with a damaged tv and i still have to pay the contract for two years.