RS
Ronald S

1 reviews | Active since Jul 2014

12 Oct 2017, 07:40

Disgraceful

Over a month ago I app**** for a credit card and I have been led a dance from day one.

Three days ago I was assured that I would get a response in 24 to 48 hours. That time has passed with no response. I was given this assurance the week before. When that did not happen I told them I was going to post my dissatisfaction on this site. No response.

If I do not get any response to this I will move my account

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Oct 2017, 09:16
Official

Good Day

Thank you for your response.

Kindly be advised that Credit Card has been calling you to no avail.

As no salary comes into the account a ITA34 is required, Please provide a new ITA34 form as the one received was old.

Please contact new application's should you require further assistance or email *** /***

I have escalated that matter to card.

Apologies for the frustration caused.

Kind regards,

Hello Peter Team

Daffnie Govender

***

FNB (First National Bank)
FNB (First National Bank)'s reply12 Oct 2017, 10:57
Official

Noted.

This was passed on to Credit Card.

Regards,