OM
Owen M

1 reviews | Active since Jul 2017

02 Nov 2021, 15:33

Disgraced and its like they do not have any direction.

Disgraced with FNB I reported a ***** case with their ***** department on the 26th October 2021 for two transactions that went out of my account. Nobody called in this regard to find out what happened instead they sent me an email with incomplete information feedback then what I had told them. I then escalated the issue to their Retail service Recovery department they still do the very same with same resolution that they cant recover my funds since they been utilized. How can you trust such Financial Institution with your Business funds or with your Salary.

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Replies (2)
OM
Owen M's update03 Nov 2021, 11:17
Reviewer Update
Hi

With that being said it clearly means FNB cannot assist me with the funds as my bank and I have been a victim of ***** in their hands and even though they acknowledge that I was *****ed?

What kind of Mumbo jumbo are you guys doing to your Clients. I was happy with Capitec and I decided to give you guys a chance and this is a ****py service that i deserve for moving to FNB?

I really do not think that you guys are fair allowing this to happen to my account.
I am going to need to close that account if this is not resolved by FNB. What is the Business Insurance for????

Thank you.
OM
Owen M's update03 Nov 2021, 11:20
Reviewer Update
And I am definitely sure that the account that *****ed me is still up and running with no problems.