LR
Lucinda R

1 reviews | Active since Jul 2016

27 Jul 2016, 08:52

Disgraced

<p>If i knew taking out insurace with FNB was going to be like this i would have never.</p> <p> I took out funeral cover for my living partner sadly he passed away on the 23/07/16 know its time for fnb to pay out know all the hassels why?</p> <p> I asked Lucinda Wright ********** 086081 to call u guys as im in no state to deal with rubish and your consultants are giving her hassles this is funeral cover not live cover, please respect the death thats all im asking</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Jul 2016, 10:06
Official

Please accept our apologies for the disappointing experience and the unnecessary concern caused.

we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint 976434

Kind regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: ********** (option one)