1 reviews | Active since Sept 2020
Disgrace , disgusted, unsatisfied
I have had it from a refund of 1915 all they refunded was 193 after constantly putting up reviews each time it is just a mess with these people . Seriously stop playing with people's lives ,money time and hardworking to make a living we have enough stress go deal with. Honestly FNB used to be the best bank I would have recommended anyone anytime but now no I don't think so this has been going for months now and each time it is a different thing or they just rob you once again how can you get refunded for a debit which was your money the loan gets reopened and the next you know it a month after the month of refund you are loosing money again ,is that the idea a refund lol to top it off they say you getting your refund only to give you less than 10% of what has been taken from you . *****ERY I don't feel like hearing stories now don't even feel like taking a call only to go through the same **** again .
Thank you for your email.
Kindly note that you were erroneously refunded R 1 647.42 on 09 May 2023 which re-activated your loan account; monthly charges accrued on the balance and R 1 915.84 was then debited on 23 June 2023. However, on 26 and 28 June 2023 we refund R 74.54 and R 0.13. On 04 July 2023, we further refunded R193.79 which equates to R 268.42 which is the difference that was to be refunded..... I have 2 words this is plain nonsense, how am I refunded this and a loan reopened to refund what is my money . I am disappointed in the service from you people this is utter nonsense.
Thank you for your email.
Kindly note that you were erroneously refunded R 1 647.42 on 09 May 2023 which re-activated your loan account; monthly charges accrued on the balance and R 1 915.84 was then debited on 23 June 2023. However, on 26 and 28 June 2023 we refund R 74.54 and R 0.13. On 04 July 2023, we further refunded R193.79 which equates to R 268.42 which is the difference that was to be refunded..... I have 2 words this is plain nonsense, how am I refunded this and a loan reopened to refund what is my money . I am disappointed in the service from you people this is utter nonsense.