Disgrace and frustrated beyond words

I really need someone just.to give me a PAID UP LETTER in order to clear my name!!!! Since the 23rd of January 2020 i phone so many departments and so many departments tranferred me to another department an no onw wants to help me! IS THIS HOW YOU TREAT PEOPLE!!!!!! THIS IS N DISGRACE!

Can someone who is educated enough to phone me and help me to get this letter as this was email, i phone, emailed, phone phone phone and phone but nope, no-one wants to help!!!! How difficult can this be to type a letter?