JVG
Juanne-Mari Van Graan

1 reviews | Active since Jun 2019

19 Jun 2019, 12:08

DISCUSTED

If i could give less than one star i would! I am so disgusted! They say it is so easy to switch to FNB. I switched after being with ABSA for years, received my card last week. Need to activate my card and get my account number - I have been on the phone with FNB for OVER AN HOUR being transferred from one department to the other with out being assisted ONCE! I need to be loaded onto the payroll for month end and I will miss the cut off if i do not get this sorted out today.

Seems like i am going to have to stay with ABSA.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Jun 2019, 12:49
Official
Good Day Juanne - Mari van Graan
  
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. 

Ref: ***NF 

Regards, Hello Peter Team Tel number: ***