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Sindi N
1 reviews | Active since Jan 2019
26 Apr 2022, 06:51
************** and unprofessional customer service
I am extremely annoyed and disappointed in the manner my case has been handled, the delay is unacceptable and unprofessional and I feel disconnected because I am black, if it was a white person this matter would have been resolved instantly, I want my money back before the end of business day, I have emailed the CEO J acquiesce Celliers this morning and I am waiting to see if he will attend to my query effectively and efficiently, I don’t want reference numbers I want my money, I regret choosing FNB as my bank, I want the payment to be reversed with immediate effect, FNB is the worst bank , no regard for Black customers
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Replies (2)SN
Sindi N's updateReviewer Update
26 Apr 2022, 12:42I am tired of getting the same feedback and reference number, I want my money, why so much delay, do I have to keep escalating for you to treat my query as urgent, this is annoying and unprofessional, I will escalate to your CEO once more
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Sindi N's update26 Apr 2022, 12:42
Reviewer Update
I am tired of getting the same feedback and reference number, I want my money, why so much delay, do I have to keep escalating for you to treat my query as urgent, this is annoying and unprofessional, I will escalate to your CEO once more
SN
Sindi N's updateReviewer Update
28 Apr 2022, 09:57What will it take for you to reverse the payment, why so much unnecessary delay tactics, i want my money, I m not begging you to do your job properly and efficiently, you are discriminating against me because I’m black, but I know my rights and I will shame you in all social platforms , expect another email to your CEO and all managers
SN
Sindi N's update28 Apr 2022, 09:57
Reviewer Update
What will it take for you to reverse the payment, why so much unnecessary delay tactics, i want my money, I m not begging you to do your job properly and efficiently, you are discriminating against me because I’m black, but I know my rights and I will shame you in all social platforms , expect another email to your CEO and all managers