1 reviews | Active since Dec 2018
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Hi this is Innocent with passport number A ********** 9 it is very disheartening how you are being treated for using a passport in the country especially with the banking sector with FNB the worst have been banking with for 8 years now I was told am qualified for a credit card by my premier banker which was approved on principle and after spending in my documents as requested only to be told it was unsuccessful I called in the credit card department was told because I have no account on itc for them to do their rating after complaining why did they offer me such after knowing that and later received a call from the premier banker who said something different that is because my payslips is only for 2 months not 3 months payslips I was like I did not ask for this you guys offered me you should have said so I even told the lady that is in Dec that my payslips will be 3 months cos I just renewed my work permit now was told I have to wait for another 3 month am not banking with Nedbank and the are already offering me such which am thinking of moving I get more than 100k most of the month paying a lot of bank charges and fnb can't even offer me anything because am using a passport which is very unfair and honestly am considering moving over to Nedbank
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Credit Card who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Credit Card who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
