1 reviews | Active since Jan 2017
Discount on personal loan
I have been receiving Sms's non stop after speaking to 2 agents about the discount.I have agreed on taking a discount and I.am willing to settle yet it is now 3 weeks and I am still waiting for a quote.I don't understand why there is a delay if I'm actually willing to settle my account after the discount all they have to do is send me a quote which seems to be ages.
Hello
salb786,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello
salb786,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)