KA
Kapa A

1 reviews | Active since Jul 2018

03 Jul 2018, 22:44

Discontinue my unlimited calls worth after paying on the 1st July 2018. 2 days only for R399.00. *******

Fnb mobile network, cancelled my unlimited contract worth R399.00 only used for 2 days, from 01 July 2018. I wasn't notified and now I want my money I'm told to wait for 3-4 days. ******* how can you discontinue just after I have paid. My ref no for complain is esca: 40341-H4j7W2

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Jul 2018, 09:12
Official

Good Day Kapa Aron,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to FNB Connect to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***