Discontinuation of email statements

To whom it may concern,

Please reinstate email statements for all my accounts, I have not time to fiddle around with the app just to find and then email the statement back to myself. This is more admin for me, the new solution does not make it more convenient. I will forget to download a few statements, thus incurring charges I did not have to deal with before.

For added security, why not password protect or sign the statements digitally?

I noticed on mybroadband that it was reinstated after a user complained. I would like the same - please give me back the statements in my email.

Please also note that I followed the appropriate channels i.e. sent a request to *** which promised a callback which never materialized. Note that a missed call where you hang up as soon as I pick up the phone is not considered callback. Reference number ***