1 reviews | Active since Jan 2014
Disattisfied
FNB advertises that online banking registration only takes 2 weeks with them. Yes my business was registered to a certain extent but info needed to be corrected that was put into the forms in correctly before I could open my business account. This has been on going since November already<br> <br> After numerous calls and speaking to different call center agents who keep escalating my calls, till now nothing has been done and the year is already in the 2nd month and my business cant operate properly because of this. I keep getting told the same thing over and over. My issue ended up at the complaints department, who till now I am waiting for them to call me back.<br> <br> I have spoken to Ntombi Dhlamini of the complaints department who also said she would call me back<br> <br> I have also lost out on 3 jobs because of this. Who compensates me for this? I could have just gone elsewhere and got it done properly with people who treat me like a client and not just a number in their bank.<br> <br> Because of this I will soon be moving the little money I make elsewhere to another bank. Thank you FNB online business registrations for making this an unhappy experience when it is something that was supposed to be celebrat
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 864727.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 864727.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
