1 reviews | Active since Sept 2016
Disastrous Service
<p>If any at FNB Platinum Banking cares then you should see to it that this never happens to any of your clients again. Shocking service and arrogance is all i got when attempting to access your slow lounge at O R Tambo international airport. I only travel ever so often and not allowing my wife in not even at a rate payable. I have never felt so belittled in all my time. Time to move banks.</p>
Good Mr Lester,
Thank you for taking my call earlier, kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Mr Lester,
Thank you for taking my call earlier, kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)