AO
Anita O
1 reviews | Active since Dec 2017
23 Apr 2019, 14:53
Disaster Management
Can you believe that I'm still waiting for FNB Debt review department managers to calculate interest on my account.This calculation has been done since last year. On 09/04/19 I've put in another review and see there response now. Good day. We acknowledge receipt of your email below. Please note that we are in the process of doing a recon so please note that this matter has been expedited as we are currently experiencing technical issues with our calculations system and our IT technicians are working on resolving the matter and we will provide feedback once its resolved. Trust the above is in order and thinking you for your patience. This response I've received today. WOW what a service
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FNB (First National Bank)'s replyOfficial
23 Apr 2019, 15:17Good Day Anita Oliver
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply23 Apr 2019, 15:17
Official
Good Day Anita Oliver
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***