DISASTER AREA!!!: FNB Fiduciary Division

My father was ******ed in Oct 2020 and FNB has been handling his estate ever since. Whatever they requested from me and my family, we quickly submitted back to ensure that there were no delays. Now their Fiduciary dept is moving at a snail's pace, no more updates given or responses to our follow-up emails. We have been dealing with Maggie Snyman and then escalated the matter to her manager when she was not responding anymore, Lynette Potgieter has also not even bothered to acknowledge / respond to our email on 4th Oct 2021. My father's estate had no oppositions or problems, the resolution of it should have been at its very final stage, or even finalized by now. This has been the worst experience from FNB especially after we have been through with the ****** of my father! My mom deends on my father's assetts to look after herself and the house's bills. I am very unhappy with the srvice received from FNB Fiduciary!!!