1 reviews | Active since Aug 2017
Disaster
I was a private client at FNB and they just closed my account for no reason at all. My payments were all returned and I've tried to find out why the account was closed but no one is interested in helping or answering me. So now who is to pay the penalties for my debit orders returning? It's amazing, try close a account and it takes months but just keep quiet and it's done over night.
Good day Lester,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Lester,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)