ZM
Zanie M

1 reviews | Active since Jan 2016

17 May 2016, 12:15

Disappointment/Irritation/Annoyance dragging query

<p>Good day</p> <p>I have been dealing with Werner Naude since February 2016</p> <p>These accounts keep getting charged service fee when i was informed it has been sorted</p> <p>Its still happening, Its been dragging on since February and i am annoyed and frustrated as</p> <p>I have been to the branch and they have emailed the Premier Banker and i have emailed.</p> <p>I keep getting "I will follow up and advise accordingly"</p> <p>I really dont want to close these accounts as i bank with FNB but this is the last straw now!</p> <p>I cant keep following up and emailing regarding this issue.</p> <p>Please can it be sorted out and finalized.</p> <p>Thank you</p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 May 2016, 13:12
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 923705.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)