SS
Sonia S
1 reviews | Active since Jun 2020
10 Dec 2024, 12:29
Disappointing service even in death
I have been trying to desperately speak to a human being in the deceased estates homeloan department. It is impossible to deal with First National Bank when it comes to deceased estates. Their excuse is that they are under tremendous pressure and the turnaround time is 31 days. Not everything can wait 31 days and there are plenty of unemployed people in South Africa who could assist with the backlog.
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Sonia S's updateReviewer Update
12 Dec 2024, 15:59Good afternoon
I have been holding on for an FNB consultant since 14:15 and have yet to find someone to help me. ALL i require is an FNB bond account number for a deceased estate where all the relevant documentation has already been sent and resent. This tiny piece of information ,which could be made available by typing in the deceased's ID is holding up a transaction for the estate.
CAN ANYONE HELP ME PLEASE!!!!!!!!!!!!!
I have been holding on for an FNB consultant since 14:15 and have yet to find someone to help me. ALL i require is an FNB bond account number for a deceased estate where all the relevant documentation has already been sent and resent. This tiny piece of information ,which could be made available by typing in the deceased's ID is holding up a transaction for the estate.
CAN ANYONE HELP ME PLEASE!!!!!!!!!!!!!
SS
Sonia S's update12 Dec 2024, 15:59
Reviewer Update
Good afternoon
I have been holding on for an FNB consultant since 14:15 and have yet to find someone to help me. ALL i require is an FNB bond account number for a deceased estate where all the relevant documentation has already been sent and resent. This tiny piece of information ,which could be made available by typing in the deceased's ID is holding up a transaction for the estate.
CAN ANYONE HELP ME PLEASE!!!!!!!!!!!!!
I have been holding on for an FNB consultant since 14:15 and have yet to find someone to help me. ALL i require is an FNB bond account number for a deceased estate where all the relevant documentation has already been sent and resent. This tiny piece of information ,which could be made available by typing in the deceased's ID is holding up a transaction for the estate.
CAN ANYONE HELP ME PLEASE!!!!!!!!!!!!!