Disappointing Service

Am soo disappointed on the treatment I received at fnb I spent 2hour yesterday on a call asking them to stop a debit order only to be to that they can’t assume me I have to contact the service provider and this is not the first time they did this I went there on the 18 of July 2023 to stop the same debit before my pay day instead they said I should come back after it has debit to lodge a dispute when I return after payday I was told that i can’t be assisted I need to contact the same service provider that has been giving be run arounds with cancellations now I don’t know what to do because the bank that I have trusted with my money is choosing *****ster over me I was at the branch yesterday from 15:30 until 15:30 only to be told that I was transferred to the wrong department first and later to be disappointed 😔 I’m leaving the bank