LM
Lancelord M

1 reviews | Active since Mar 2013

13 Jul 2015, 16:11

Disappointing Service and Misinformation

Horribly miss informed on best account to choose and I had to make 3 different trips to the bank to open one account. System outages during service and long waiting times at branches. I have submitted complaint with key details to FNB reference number : [7O6SEA9N].

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Jul 2015, 16:29
Official
Hello LancePT,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 721472.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)