1 reviews | Active since Dec 2014
DISAPPOINTING SERVICE
<p>It is with great saddness that I write this review. After having such excellent service and now to this. From the 23th May 2017 I queried why my own Bank has not offered me a Private bank Credit card as now Nedbank is offering me one. I was advised further and with that I made an application with FNB Premier ensuring all my banking remains with them. Todate I have not received a call nothing I have made follow ups with them wherin I was advised your application was approved and asked hasnt someone called you for the final processing and my answer is NO. Like I say it is so dissapointing as I always received such excellent serevice and really did not expect that as a premier client or any other client for that matter would receive such service. I was taught even if there is no feedback for a client just a call advising them really makes a difference. </p>
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards Complaints Resolution
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards Complaints Resolution
Naomi Petersen
*** (option one)
