CW
Cheri-lee White

1 reviews | Active since Jul 2016

26 Jul 2016, 13:57

Disappointing Network

<p>I recieved my FNB data sim on the 25/07/2016 since I inserted the sim I have never had so much problmes with the connection its ridiculous. Then when I try to call the service number it doesnt even ring.</p>

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Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Jul 2016, 14:01
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 975290.

Regards Complaints Resolution

Melinda Duvenhage

Email address: ********** Tel number: ********** (option one)

Best regards,

CW
Cheri-lee White's update30 Aug 2016, 12:06
Reviewer Update

I was contacted yesterday by someone from sanlam sky they promised to call me back this morning its past 12 already and still have no feedback,I again had to explain the same thing to a 5th person yesterday and still I have no good outcome.

FNB (First National Bank)
FNB (First National Bank)'s reply30 Aug 2016, 14:05
Official

Good day CC_lee:

I have escalated your comments to FNB Connect to make contact with you to sort out the issues you are experiencing.

Regards

Melinda

Best regards,