TK
Trish K
1 reviews | Active since Jul 2021
19 Jul 2021, 23:38
Disappointed with Fnb service
For many years FNB has been debiting my bank account on the 19th of every month, although I get paid on the 25th.I queried it before and nothing was done. On the 14th and 19th of June, I was assured by 2 different people that this was changed to the 26th. Today I see that I was yet again debited. The service is very poor from fnb lately. I am so disappointed. The service bot is not helpful and you get disconnected every time and have to explain to the next consultant from the beginning.
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Replies (2)TK
Trish K's updateReviewer Update
22 Jul 2021, 10:07Thank you but no one has contacted me telephonically to discuss. This debit has created a bank charge of R45. Please can someone further explain and rectify this error.
TK
Trish K's update22 Jul 2021, 10:07
Reviewer Update
Thank you but no one has contacted me telephonically to discuss. This debit has created a bank charge of R45. Please can someone further explain and rectify this error.
TK
Trish K's updateReviewer Update
22 Aug 2021, 22:35No contact to date and to no surprise at all, I was once again debited on the 19th of this month and yet again, charged for a returned debit. How does one get help from FNB?
TK
Trish K's update22 Aug 2021, 22:35
Reviewer Update
No contact to date and to no surprise at all, I was once again debited on the 19th of this month and yet again, charged for a returned debit. How does one get help from FNB?