1 reviews | Active since Jun 2016
Disappointed with FNB
<p>I opened a business account with FNB on the 19th of May. I opened it in person at the branch, I brought along all my supporting documentation as requested, proof of residence, ID Etc. made the deposit as requested. Now a month later with no comunication from you guys my account has been put on hold. Called and was told that I need to go to a branch and they will sort it out no problem. It's now 4 trips back to the branch 9 hours of my time wasted, and still no answers. The worst thing is that they have ALL my documents required. Let's not forget the 4 phone calls I am still awaiting from various staff members promising to call me before the close of business. </p> <p>Makes me think that maybe I should move my banking back to STEVE!!!!!!</p>
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 943858.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: **********
Tel Number: 087 ********** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 943858.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: **********
Tel Number: 087 ********** (Option One)
