1 reviews | Active since Dec 2015
Disappointed service
Disappointed at the service received at FBN. I app**** for a new credit card 2 weeks ago and up till date have not received it. I have logged calls and followed up. Only to get told my card is on the way. Yet i have not recieved this. Is this the service we can expert to recieve?
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Credit Card for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Credit Card for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)