Disappointed once again. Same mistake!

It's very disappointing. Last time I realized that my home account was with someone else's details- a man!

Now it also turns out that I want to change the banking details from FNB to another bank, so I got the details of a very different person....form already filled.

I understand mistake happen, but can't one do double check before sending a fully completed form to a customer?what am I supposed to do with a completed form of someone? So this means someone out there gets my details and that's how we get ****med and all that! All because of the mistakes that are quite preventable.

I didn't want to leave FNB for such reasons but really it can't be trusted. Sharing customers details like this it's quite unfair and we feel not safe at all.